Shipping & Returns

2018-01-01 00:00:00 UTC

Products in stock are normally delivered within the number of working days shown on our website. If the product you received is not what you expected or are broken/damaged please contact us before returning the item. Unless arrangements are made with us, you must cover the cost of the return. Please note that exceptions may apply for the return of certain custom-made, hygienic and other products. You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging. Please provide us with a tracking number for the return shipment. Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase. If the product or packaging is used or damaged, we reserve the right to deduct any depriciation in value when refunding the product. If you have any questions, please contact us.